SHIP INFORMATION

• Built: 2004
• Dimensions: Length 360 ft Width 37.5 ft
• Capacity: 108passengers
• Ship's Registry: Germany
• Staff: European; 1 crew member for each 2.5 passengers, best staff to passenger ration on any river vessel
• Decks: 3 - Air Conditioned
• Dining Room: Luxurious Single Seating
• Cabins: 55 Outside Cabins (30 queens, 23 doubles and 2 singles)
• Cabin Size: 190 sq ft (Singles are 140 sq ft)
• Amenities: French doors on the 2 upper decks (Heidelberg and Neckar) and large portholes on the lower Rhine deck , Bathroom with Shower, Television, Radio, Inter-Vessel Phone, Mini Bar, Hair Dryer and Terry Robes available on request
• Other Facilites: Lounge, Bar, Library, Reception Area, Gift Shop

• Air Conditioning: All cabins and public rooms on board are fully air-conditioned. The temperature in the cabins can be regulated individually by the passengers.
• Bar: The bar is located on the Verdi-Deck. Please note that alcoholic beverages may not be brought on board for consumption.
• Boutique: The boutique is located on the Verdi-Deck. You will be able to purchase accessories, perfume, film and other everyday articles.
• Cabin Service: In addition to the contents of the minibar you can also ask for bottles to be sent to your cabin. Please ask your cabin stewardess. Please note that alcoholic beverages may not be brought on board for consumption.
• Clothing / Wardrobe: Clothing can be casual and comfortable during the day. In the evening, dress is semi formal (shirt and tie for the man, casual elegance for the lady). On two formal nights dark suits and cocktail dresses are recommended. You can find further information on this subject in the daily program.
• Currency / Payment on Board: The currency on board is the Euro. Traveler's checks, US Dollars and Eurocheques will also be accepted for settlement of your final account, as well as the following credit cards: American Express, Diners Club, Eurocard/MasterCard and Visa.. From the beginning of the cruise until the day before the cruise ends, you may sign guest receipts for all purchases except boutique purchases. The guest charges have to be paid on the last day at the reception.
• Daily Program: You will find the program for the following day in your cabin each evening. It will tell you, among other things, about events, dress recommendations, departure times for shore excursions, as well as arrival and departure times at ports of call.
• Deposit Boxes: Safe deposit boxes are in your cabin.
• Dietary requirements: Please inform the cruise company of any dietary requests in writing at least 21 days prior to commencing your cruise and contact the maitre 'd upon embarkation.
• Electricity: 220 Volt AC, 50 Hz. The bathrooms have outlets with 220 V and 50 Hz which may be used for electric razors and hair-dryers only. If you wish to use 110 V equipment, a limited number of transformers are available at the reception. Please remember to return the borrowed items before you leave the ship.
• Entertainment Program:  A general listing of all video programs on board will be provided in your cabin. All satellite TV channels and radio channels will be listed in the daily program. There will be dance music for your evening entertainment in the lounge.
• Exchange:  Currencies can be exchanged at the reception. Eurocheques and traveller's cheques can also be cashed.
• Hairdresser/Boutique: Please make your appointment in the salon upon embarkation. You will be able to purchase accessories, perfume, film, suntan lotion and many other everyday articles in the boutique.
• Language: Languages on board are German and English. All announcements are made in both languages. The shore excursions may be offered with German and English speaking guides or bilingual guides.
• Library: The library is located on the Verdi-Deck.
• Lost and Found: Found items are held at the reception.
• Mail: Mail can be deposited at the reception and will be posted at the next port of call.
• Meals: Please make your table reservations with the maitre 'd upon embarkation. Dining on board is single seating for all passengers. Please see the daily program for exact meal times.
• Medical Attention / Assistance: A ship's doctor will be on board; infirmary times can be found in the daily program. In an emergency, call the reception or one of the listed phone numbers in the phone book in your cabin. Treatments are subject to fees and will be charged according to German standards. Passengers under a doctor's care or with pre-existing conditions (e. g. diabetes) are requested to inform the shipping company in writing at least 21 days prior to the cruise and to register with the doctor upon embarkation.
• Medicine : Should you require special medication, please make sure you have a sufficient supply with you. Should illness occur during the voyage, please consult the doctor on board. Treatment is subject to fees and will be charged according to German standards. A spare pair of glasses is recommended for persons who wear presription glasses or contact lenses.
• Minibar : A minibar is available in every cabin. Please note, that it is not customary to consume drinks on board, that were brought from ashore.
• Restaurant: Out of consideration for all guests, smoking is not allowed in the dining area.
• Reception : The reception is located on the Verdi-Deck.
• Shore Excursions : Please see 'Shore Excursions' pages for details. On Saturday evening, the cruise staff will provide you with information about excursions which will take place during the course of the cruise.
• Sun-Deck: Chairs, cushions and blankets are provided free of charge. Weather permitting, drinks may also be served on the Sun-Deck.
• Telephone / Telefax: There is a telephone in each cabin for intra-vessel calls. The person in charge at the reception will provide the necessary connections for all out-going calls (depending on the ship's location).
• Gratuities: Gratuities are not included in the cruise fares. Recommended gratuities are (per person, per day): Cabin Steward - $4.00; Wait Staff - $8.00.
• TV-, Video-, Radio-Program: In all cabins on MV Heidelberg there are 5 music channels available. Every cabin has a TV with 12 TV channels. More information can be found in the daily program.
• Wake up call: For wake up calls, please contact the reception.